Captain Spins Casino Privacy Policy – New Zealand

At Captain Spins Casino, we are committed to protecting the privacy and personal information of all our players, including those based in New Zealand. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit or use our platform. By accessing Captain Spins Casino, you agree to the practices described in this document.

Information We Collect

When you register an account or use our services, Captain Spins Casino may collect the following types of personal information:

Full name, date of birth, and contact details (email address and phone number)
Residential address, including your New Zealand location details
Payment and financial information used for deposits and withdrawals
Identity verification documents, such as a passport or driver's licence
Device information, IP address, and browsing behaviour on our site

This information is gathered to verify your identity, process transactions, and comply with applicable legal and regulatory obligations in New Zealand.

How We Use Your Information

Captain Spins Casino uses collected data for the following purposes:

To create and manage your player account
To process deposits, withdrawals, and bonuses
To carry out responsible gambling checks and age verification
To send promotional communications and personalised offers (with your consent)
To detect fraudulent activity and maintain platform security
To comply with anti-money laundering (AML) and Know Your Customer (KYC) requirements

We do not sell your personal information to third parties. However, Captain Spins Casino may share your data with trusted service providers, including payment processors, identity verification agencies, and analytics platforms, strictly for operational purposes. Any third party receiving your data is required to handle it in accordance with applicable privacy standards.

Data Security

Captain Spins Casino employs industry-standard security measures, including SSL encryption and secure servers, to protect your personal information from unauthorised access, loss, or disclosure. We regularly review and update our security practices to maintain the highest level of protection for our New Zealand players.

Your Rights

As a New Zealand player, you have the right to access, correct, or request the deletion of your personal data held by Captain Spins Casino. To exercise these rights, please contact our customer support team via the details provided on our website. We will respond to all valid requests within a reasonable timeframe.

Cookies

Our website uses cookies to enhance your browsing experience and gather analytical data. You may adjust your cookie preferences through your browser settings at any time, though disabling certain cookies may affect site functionality.

Frequently Asked Questions

We only share your data with trusted third-party providers necessary for our operations, such as payment processors and identity verification services. We never sell your personal information to external parties.

How can I request access to my personal data?

You can contact our customer support team at any time to request a copy of the personal data we hold about you. We are committed to responding promptly and transparently to all such requests from our New Zealand players.

Can I opt out of marketing communications?

Yes. You may opt out of receiving promotional emails and offers from Captain Spins Casino at any time by clicking the unsubscribe link in any marketing email or by updating your communication preferences in your account settings.